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ABOUT US

Raise The Standard was founded in 2020 by Nicholas Poulin, a devoted father to his son Nicco and a loving husband. Nicholas's journey began with a passion for helping others through personal training, which led him to discover the profound impact of spreading positivity and inspiration.

From a young age, Nicholas faced the heart-wrenching experience of almost losing both of his siblings to different life challenges. These experiences taught him that life is short and precious, and it inspired him to make a lasting impact on the world. Driven by this realization, Nicholas created Raise The Standard with a mission to inspire others, spread love, and foster a sense of community.

At Raise The Standard, we believe in the power of resilience, unity, and the enduring values that have shaped our nation. Our brand is more than just apparel; it's a commitment to uplifting one another and striving to be the best versions of ourselves. Join us in this journey and wear your story proudly with Raise The Standard.

Supporting Communities: Where Your Purchase Makes a Difference

At Raise The Standard, we believe in the power of giving back and making a positive impact on our community. A portion of the proceeds from every purchase is dedicated to supporting various charitable causes and initiatives that align with our values of resilience, unity, and patriotism.

Here's how your purchase helps:

  1. Charitable Donations: We contribute to families in need, supporting those who have faced significant challenges and require assistance to get back on their feet.
  2. Community Projects: Funds are allocated to community projects and events that promote positivity, inspiration, and unity among people from all walks of life.
  3. Supporting First Responders: We honor and support our nation's first responders, including law enforcement, firefighters, and emergency medical personnel, through special fundraising campaigns and donations.
  4. Patriotic Causes: We partner with organizations that uphold and celebrate American values, ensuring that our contributions help preserve and promote the principles that define our nation.
  5. Youth Sports Teams: Our mission includes fully funding youth sports teams that reward not only athletic performance but also academic achievements and community involvement. We believe children are our future, and supporting their development in multiple areas is crucial.

Special Initiatives:

  • Thin Blue Line Tribute: A notable example of our efforts is the "Thin Blue Line Tribute" t-shirt fundraiser, which raised over $70,000 for the family of Trooper Aaron Pelletier.

By purchasing from Raise The Standard, you are not only wearing apparel that inspires and motivates but also contributing to causes that make a real difference in people's lives. Together, we can spread positivity, support our communities, and uphold the values that bring us together.

Thank you for being a part of our mission.

How Can I Support Your Mission?

At Raise The Standard, we believe in earning support through our hard work and dedication. Our founder, Nicholas Poulin, is a firm believer in not taking handouts but rather earning business from our supporters.

We do not accept direct donations. Instead, the best way to support our mission is by purchasing our gear and becoming a part of our community. When you buy our products, you not only receive high-quality, inspirational apparel but also contribute to our various charitable causes and initiatives.

By purchasing from Raise The Standard, you help us:

  • Support families in need
  • Fund community projects
  • Honor and support first responders
  • Uphold patriotic values
  • Fully fund youth sports teams that reward athletic performance, academics, and community involvement

Join us in our mission to spread positivity, resilience, and unity. Your purchase makes a real difference, and together, we can continue to grow our impact. Thank you for being a vital part of Raise The Standard.

We are not a charity; Raise The Standard is a clothing brand committed to giving back in significant ways to support those in need. While we operate as a for-profit business, our mission extends beyond selling apparel. We focus on making a positive impact on our community, including supporting struggling veterans and their families, funding youth sports teams, and contributing to various charitable causes.

By purchasing from Raise The Standard, you join us in our efforts to spread positivity, resilience, and unity. Together, we can make a real difference in the lives of many while upholding the values that define our brand. Thank you for being a part of our journey.

How Can I Learn More & Keep Up with the Raise The Standard Mission?

To stay informed and keep up with the latest updates on the Raise The Standard mission, there are several ways you can stay connected:

  1. Sign Up for Our Email List: Receive the inside scoop on exclusive sales, impactful messages, and updates directly to your inbox.
  2. Join Our Text Message List: Get timely notifications and updates on new products, special offers, and mission-related news straight to your phone.
  3. Follow Us on Social Media: Connect with us on our social media platforms to see the latest posts, stories, and community interactions.
  4. Visit Our Website: Check our website regularly for the latest information, blog posts, and updates on our initiatives and community efforts.

Stay connected and be part of a community that values resilience, inspiration, and making a positive impact. Thank you for supporting Raise The Standard!

PRODUCT INFORMATION

Where Are Your Shirts Manufactured?

We procure our shirts and inks from American companies, ensuring high quality and consistency. While the manufacturing of our shirts takes place outside the U.S., primarily in Nicaragua, we are actively collaborating with our contractor to transition to using 100% U.S.A.-grown cotton.

All other processes—from printing and bagging to tagging, packaging, shipping, and customer service—are conducted at our warehouse in Windham, CT. This is carried out by a dedicated team of Retired Law Enforcement, Veterans, and patriots who are committed to our mission.

We understand that the shirts not being manufactured in the U.S. can be a deal-breaker for some, but we stand by the quality of our products. Moreover, this approach helps us fuel our mission and keep veterans employed, ensuring that we continue to make a positive impact in our community.

Thank you for your support and understanding as we strive to improve and uphold our values.

Our products are designed to run true to size, ensuring a comfortable and consistent fit for all our customers. Here's a breakdown of the materials and fit for our different products:

  • Shirts: Made from 100% pre-shrunk cotton, our shirts provide a classic fit that retains its shape and size even after washing.
  • Hoodies: Our hoodies are crafted from an 80% cotton and 20% polyester blend, offering a comfortable fit with a slight stretch for ease of movement and durability.

We recommend selecting your usual size for the best fit. If you have any specific sizing questions or need further assistance, please don't hesitate to reach out to our customer service team.

Thank you for choosing Raise The Standard!

Our designs at Raise The Standard are deeply inspired by the stories and experiences of people like you. Each piece of apparel is crafted to reflect the values and messages that resonate with our community. Here's a glimpse into what drives our creative process:

  1. Personal Stories of Resilience: We draw inspiration from individuals who have faced significant challenges and emerged stronger. Their journeys of overcoming adversity are a testament to the human spirit and are at the heart of our designs.
  2. Community Values: Our designs embody the principles of resilience, unity, and patriotism. We believe in the power of coming together to support one another and uphold the values that define us as a community.
  3. Positive Impact: Every design is created with the intention of spreading positivity and inspiration. We want our apparel to serve as a constant reminder to never give up, to support each other, and to strive for greatness.
  4. Real-Life Experiences: Many of our designs are inspired by real-life experiences shared by our customers. We listen to your stories and transform them into powerful messages that can inspire others.

At Raise The Standard, we are committed to creating apparel that not only looks good but also carries a meaningful message. By wearing our designs, you are joining a movement that celebrates resilience, supports community, and spreads positivity.

At Raise The Standard, our exclusive and limited-edition apparel often sells out quickly due to high demand. Not all products are always in stock, and some items may not be restocked.

Restocking Schedules: Popular items are restocked periodically, but quantities are limited. Keep an eye on our website and social media for restock announcements.

Stay Informed:

  • Email Notifications: Sign up for our email list to get updates on restocks, new launches, and exclusive offers.
  • Text Alerts: Join our text message list for real-time restock notifications.
  • Social Media: Follow us on Instagram, Facebook, and Twitter for the latest news.

Stay connected to ensure you don't miss out on your favorite designs. Thank you for supporting Raise The Standard and being part of our mission. Act fast and secure your limited-edition apparel before it's gone!

ORDER QUESTIONS

At Raise The Standard, we strive to exceed your expectations and will rectify any issues with your order as soon as possible!

For incorrect orders, exchanges, or missing items, please contact our Customer Service Team:

  • Chat: Use the chat box on our website for assistance.

Our dedicated team is here to help and ensure that any issues with your order are resolved quickly and to your satisfaction. Thank you for your understanding and support.

Making a purchase from Raise The Standard is easy! Follow these steps:

  1. Log In or Create an Account: Ensure you are logged in to your Raise The Standard account. If you don’t have one, you can create a new account.
  2. Search for Items: Use the navigation bar at the top of the page to search for specific products or browse our different categories of impactful gear.
  3. Select a Product: Click on a product to see more details. Choose the size and color you want, then click “Add to Cart.”
  4. Continue Shopping or Checkout: After adding an item to your cart, you can either keep shopping or proceed to checkout. Click the cart icon at any time to view your shopping cart or begin the checkout process.
  5. Proceed to Checkout: When you’re ready to complete your purchase, click the button that says “Proceed to Checkout” and follow the prompts to finalize your order.

Thank you for choosing Raise The Standard! If you have any questions or need assistance, please contact our Customer Service Team.

If you’re having trouble with your credit card, please ensure the following:

  1. Billing Address: Make sure the billing address matches the address on file with your bank.
  2. Card Information: Enter the name and credit card number exactly as it appears on your card.
  3. Expiration Date and CVV: Double-check the expiration date and the CVV (the 3-digit code found on the back of your card).

If you continue to experience issues, please contact your bank for further assistance or reach out to our Customer Service Team for additional help.

You may see multiple charges on your card if your card information was incorrect when you attempted to place your order. Here’s why this might happen:

  • Pending Charges: A pending charge may appear if the card information you entered was incorrect. These charges are temporary and typically fall off within 24-48 hours.
  • Failed Transactions: If the information provided is faulty, the payment will not be accepted, and the pending charges will not be processed.

If the multiple charges do not disappear within 48 hours or if you have any concerns, please contact your bank or our Customer Service Team for assistance.

We are committed to ensuring your satisfaction with our products. Here’s how you can request a return, replacement, or exchange:

Return Policy:

  • We gladly process exchanges or returns within 30 days of the delivery date for items that are not on sale.
  • Bundle boxes and charitable purchases cannot be returned or exchanged.
  • For non-exchange returns, $7.95 will be deducted from your refund for return shipping.

Steps to Process a Return or Exchange:

  1. Start Your Request: Click [here] to initiate a return or replacement.
  2. Eligibility: Ensure the product is in its original condition – clean, unwashed, unworn, and still in the sealed clear bag.
  3. Non-Eligible Items: Custom products, dirty or damaged items, items marked as non-returnable, and discontinued items cannot be returned. Unauthorized returns may incur a 10% restocking fee.
  4. Inspection and Approval: Once received and inspected by our warehouse (usually within 72 hours of receipt), your exchange or refund will be processed. Refunds (minus shipping fees) will be automatically applied to your original payment method.

Additional Information:

  • Outside Contiguous U.S.: Customers in Alaska, Hawaii, Puerto Rico, APO/FPO, or other U.S. territories must return items at their own cost due to customs issues.
  • Custom Products: We do not accept returns or exchanges on custom products unless incorrect or damaged due to our fault.
  • Condition of Returned Items: Items that are worn, stained, washed, have fragrances, deodorant marks, make-up, animal hair, or are otherwise used are not eligible for return.

Raise The Standard does not take title to returned items until they arrive at our fulfillment center. In some cases, a refund may be issued without requiring a return, at our discretion.

Thank you for understanding our return policy and for supporting Raise The Standard!

If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.

Can't Find Your Question? 

Contact Our Customer Support By Clicking the Chat Bubble

Operating Hours: Monday through Friday, 9:00 am - 5:00PM pm EST, CLOSED Saturday and Sunday