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ABOUT US
PRODUCT INFORMATION
Where Are Your Shirts Manufactured?
Where Are Your Shirts Manufactured?
We procure our shirts and inks from American companies, ensuring high quality and consistency. While the manufacturing of our shirts takes place outside the U.S., primarily in Nicaragua, we are actively collaborating with our contractor to transition to using 100% U.S.A.-grown cotton.
All other processes—from printing and bagging to tagging, packaging, shipping, and customer service—are conducted at our warehouse in Windham, CT. This is carried out by a dedicated team of Retired Law Enforcement, Veterans, and patriots who are committed to our mission.
We understand that the shirts not being manufactured in the U.S. can be a deal-breaker for some, but we stand by the quality of our products. Moreover, this approach helps us fuel our mission and keep veterans employed, ensuring that we continue to make a positive impact in our community.
Thank you for your support and understanding as we strive to improve and uphold our values.
How Does Your Apparel Fit?
Our products are designed to run true to size, ensuring a comfortable and consistent fit for all our customers. Here's a breakdown of the materials and fit for our different products:
- Shirts: Made from 100% pre-shrunk cotton, our shirts provide a classic fit that retains its shape and size even after washing.
- Hoodies: Our hoodies are crafted from an 80% cotton and 20% polyester blend, offering a comfortable fit with a slight stretch for ease of movement and durability.
We recommend selecting your usual size for the best fit. If you have any specific sizing questions or need further assistance, please don't hesitate to reach out to our customer service team.
Thank you for choosing Raise The Standard!
What Inspires Your Designs?
Our designs at Raise The Standard are deeply inspired by the stories and experiences of people like you. Each piece of apparel is crafted to reflect the values and messages that resonate with our community. Here's a glimpse into what drives our creative process:
- Personal Stories of Resilience: We draw inspiration from individuals who have faced significant challenges and emerged stronger. Their journeys of overcoming adversity are a testament to the human spirit and are at the heart of our designs.
- Community Values: Our designs embody the principles of resilience, unity, and patriotism. We believe in the power of coming together to support one another and uphold the values that define us as a community.
- Positive Impact: Every design is created with the intention of spreading positivity and inspiration. We want our apparel to serve as a constant reminder to never give up, to support each other, and to strive for greatness.
- Real-Life Experiences: Many of our designs are inspired by real-life experiences shared by our customers. We listen to your stories and transform them into powerful messages that can inspire others.
At Raise The Standard, we are committed to creating apparel that not only looks good but also carries a meaningful message. By wearing our designs, you are joining a movement that celebrates resilience, supports community, and spreads positivity.
Are All Products Always in Stock?
At Raise The Standard, our exclusive and limited-edition apparel often sells out quickly due to high demand. Not all products are always in stock, and some items may not be restocked.
Restocking Schedules: Popular items are restocked periodically, but quantities are limited. Keep an eye on our website and social media for restock announcements.
Stay Informed:
- Email Notifications: Sign up for our email list to get updates on restocks, new launches, and exclusive offers.
- Text Alerts: Join our text message list for real-time restock notifications.
- Social Media: Follow us on Instagram, Facebook, and Twitter for the latest news.
Stay connected to ensure you don't miss out on your favorite designs. Thank you for supporting Raise The Standard and being part of our mission. Act fast and secure your limited-edition apparel before it's gone!
Where Are Your Shirts Manufactured?
We procure our shirts and inks from American companies, ensuring high quality and consistency. While the manufacturing of our shirts takes place outside the U.S., primarily in Nicaragua, we are actively collaborating with our contractor to transition to using 100% U.S.A.-grown cotton.
All other processes—from printing and bagging to tagging, packaging, shipping, and customer service—are conducted at our warehouse in Windham, CT. This is carried out by a dedicated team of Retired Law Enforcement, Veterans, and patriots who are committed to our mission.
We understand that the shirts not being manufactured in the U.S. can be a deal-breaker for some, but we stand by the quality of our products. Moreover, this approach helps us fuel our mission and keep veterans employed, ensuring that we continue to make a positive impact in our community.
Thank you for your support and understanding as we strive to improve and uphold our values.
How Does Your Apparel Fit?
Our products are designed to run true to size, ensuring a comfortable and consistent fit for all our customers. Here's a breakdown of the materials and fit for our different products:
- Shirts: Made from 100% pre-shrunk cotton, our shirts provide a classic fit that retains its shape and size even after washing.
- Hoodies: Our hoodies are crafted from an 80% cotton and 20% polyester blend, offering a comfortable fit with a slight stretch for ease of movement and durability.
We recommend selecting your usual size for the best fit. If you have any specific sizing questions or need further assistance, please don't hesitate to reach out to our customer service team.
Thank you for choosing Raise The Standard!
What Inspires Your Designs?
Our designs at Raise The Standard are deeply inspired by the stories and experiences of people like you. Each piece of apparel is crafted to reflect the values and messages that resonate with our community. Here's a glimpse into what drives our creative process:
- Personal Stories of Resilience: We draw inspiration from individuals who have faced significant challenges and emerged stronger. Their journeys of overcoming adversity are a testament to the human spirit and are at the heart of our designs.
- Community Values: Our designs embody the principles of resilience, unity, and patriotism. We believe in the power of coming together to support one another and uphold the values that define us as a community.
- Positive Impact: Every design is created with the intention of spreading positivity and inspiration. We want our apparel to serve as a constant reminder to never give up, to support each other, and to strive for greatness.
- Real-Life Experiences: Many of our designs are inspired by real-life experiences shared by our customers. We listen to your stories and transform them into powerful messages that can inspire others.
At Raise The Standard, we are committed to creating apparel that not only looks good but also carries a meaningful message. By wearing our designs, you are joining a movement that celebrates resilience, supports community, and spreads positivity.
Are All Products Always in Stock?
At Raise The Standard, our exclusive and limited-edition apparel often sells out quickly due to high demand. Not all products are always in stock, and some items may not be restocked.
Restocking Schedules: Popular items are restocked periodically, but quantities are limited. Keep an eye on our website and social media for restock announcements.
Stay Informed:
- Email Notifications: Sign up for our email list to get updates on restocks, new launches, and exclusive offers.
- Text Alerts: Join our text message list for real-time restock notifications.
- Social Media: Follow us on Instagram, Facebook, and Twitter for the latest news.
Stay connected to ensure you don't miss out on your favorite designs. Thank you for supporting Raise The Standard and being part of our mission. Act fast and secure your limited-edition apparel before it's gone!
Our products are designed to run true to size, ensuring a comfortable and consistent fit for all our customers. Here's a breakdown of the materials and fit for our different products:
- Shirts: Made from 100% pre-shrunk cotton, our shirts provide a classic fit that retains its shape and size even after washing.
- Hoodies: Our hoodies are crafted from an 80% cotton and 20% polyester blend, offering a comfortable fit with a slight stretch for ease of movement and durability.
We recommend selecting your usual size for the best fit. If you have any specific sizing questions or need further assistance, please don't hesitate to reach out to our customer service team.
Thank you for choosing Raise The Standard!
What Inspires Your Designs?
Our designs at Raise The Standard are deeply inspired by the stories and experiences of people like you. Each piece of apparel is crafted to reflect the values and messages that resonate with our community. Here's a glimpse into what drives our creative process:
- Personal Stories of Resilience: We draw inspiration from individuals who have faced significant challenges and emerged stronger. Their journeys of overcoming adversity are a testament to the human spirit and are at the heart of our designs.
- Community Values: Our designs embody the principles of resilience, unity, and patriotism. We believe in the power of coming together to support one another and uphold the values that define us as a community.
- Positive Impact: Every design is created with the intention of spreading positivity and inspiration. We want our apparel to serve as a constant reminder to never give up, to support each other, and to strive for greatness.
- Real-Life Experiences: Many of our designs are inspired by real-life experiences shared by our customers. We listen to your stories and transform them into powerful messages that can inspire others.
At Raise The Standard, we are committed to creating apparel that not only looks good but also carries a meaningful message. By wearing our designs, you are joining a movement that celebrates resilience, supports community, and spreads positivity.
Are All Products Always in Stock?
At Raise The Standard, our exclusive and limited-edition apparel often sells out quickly due to high demand. Not all products are always in stock, and some items may not be restocked.
Restocking Schedules: Popular items are restocked periodically, but quantities are limited. Keep an eye on our website and social media for restock announcements.
Stay Informed:
- Email Notifications: Sign up for our email list to get updates on restocks, new launches, and exclusive offers.
- Text Alerts: Join our text message list for real-time restock notifications.
- Social Media: Follow us on Instagram, Facebook, and Twitter for the latest news.
Stay connected to ensure you don't miss out on your favorite designs. Thank you for supporting Raise The Standard and being part of our mission. Act fast and secure your limited-edition apparel before it's gone!
Our designs at Raise The Standard are deeply inspired by the stories and experiences of people like you. Each piece of apparel is crafted to reflect the values and messages that resonate with our community. Here's a glimpse into what drives our creative process:
- Personal Stories of Resilience: We draw inspiration from individuals who have faced significant challenges and emerged stronger. Their journeys of overcoming adversity are a testament to the human spirit and are at the heart of our designs.
- Community Values: Our designs embody the principles of resilience, unity, and patriotism. We believe in the power of coming together to support one another and uphold the values that define us as a community.
- Positive Impact: Every design is created with the intention of spreading positivity and inspiration. We want our apparel to serve as a constant reminder to never give up, to support each other, and to strive for greatness.
- Real-Life Experiences: Many of our designs are inspired by real-life experiences shared by our customers. We listen to your stories and transform them into powerful messages that can inspire others.
At Raise The Standard, we are committed to creating apparel that not only looks good but also carries a meaningful message. By wearing our designs, you are joining a movement that celebrates resilience, supports community, and spreads positivity.
Are All Products Always in Stock?
At Raise The Standard, our exclusive and limited-edition apparel often sells out quickly due to high demand. Not all products are always in stock, and some items may not be restocked.
Restocking Schedules: Popular items are restocked periodically, but quantities are limited. Keep an eye on our website and social media for restock announcements.
Stay Informed:
- Email Notifications: Sign up for our email list to get updates on restocks, new launches, and exclusive offers.
- Text Alerts: Join our text message list for real-time restock notifications.
- Social Media: Follow us on Instagram, Facebook, and Twitter for the latest news.
Stay connected to ensure you don't miss out on your favorite designs. Thank you for supporting Raise The Standard and being part of our mission. Act fast and secure your limited-edition apparel before it's gone!
At Raise The Standard, our exclusive and limited-edition apparel often sells out quickly due to high demand. Not all products are always in stock, and some items may not be restocked.
Restocking Schedules: Popular items are restocked periodically, but quantities are limited. Keep an eye on our website and social media for restock announcements.
Stay Informed:
- Email Notifications: Sign up for our email list to get updates on restocks, new launches, and exclusive offers.
- Text Alerts: Join our text message list for real-time restock notifications.
- Social Media: Follow us on Instagram, Facebook, and Twitter for the latest news.
Stay connected to ensure you don't miss out on your favorite designs. Thank you for supporting Raise The Standard and being part of our mission. Act fast and secure your limited-edition apparel before it's gone!
ORDER QUESTIONS
There Is an Issue with My Order, How Do I Get It Fixed?
At Raise The Standard, we strive to exceed your expectations and will rectify any issues with your order as soon as possible!
For incorrect orders, exchanges, or missing items, please contact our Customer Service Team:
- Chat: Use the chat box on our website for assistance.
Our dedicated team is here to help and ensure that any issues with your order are resolved quickly and to your satisfaction. Thank you for your understanding and support.
How Do I Make a Purchase?
Making a purchase from Raise The Standard is easy! Follow these steps:
- Log In or Create an Account: Ensure you are logged in to your Raise The Standard account. If you don’t have one, you can create a new account.
- Search for Items: Use the navigation bar at the top of the page to search for specific products or browse our different categories of impactful gear.
- Select a Product: Click on a product to see more details. Choose the size and color you want, then click “Add to Cart.”
- Continue Shopping or Checkout: After adding an item to your cart, you can either keep shopping or proceed to checkout. Click the cart icon at any time to view your shopping cart or begin the checkout process.
- Proceed to Checkout: When you’re ready to complete your purchase, click the button that says “Proceed to Checkout” and follow the prompts to finalize your order.
Thank you for choosing Raise The Standard! If you have any questions or need assistance, please contact our Customer Service Team.
Why Is My Credit Card Not Working?
If you’re having trouble with your credit card, please ensure the following:
- Billing Address: Make sure the billing address matches the address on file with your bank.
- Card Information: Enter the name and credit card number exactly as it appears on your card.
- Expiration Date and CVV: Double-check the expiration date and the CVV (the 3-digit code found on the back of your card).
If you continue to experience issues, please contact your bank for further assistance or reach out to our Customer Service Team for additional help.
Why Are There Multiple Charges on My Card?
You may see multiple charges on your card if your card information was incorrect when you attempted to place your order. Here’s why this might happen:
- Pending Charges: A pending charge may appear if the card information you entered was incorrect. These charges are temporary and typically fall off within 24-48 hours.
- Failed Transactions: If the information provided is faulty, the payment will not be accepted, and the pending charges will not be processed.
If the multiple charges do not disappear within 48 hours or if you have any concerns, please contact your bank or our Customer Service Team for assistance.
How Do I Request a Return/Replacement/Exchange?
We are committed to ensuring your satisfaction with our products. Here’s how you can request a return, replacement, or exchange:
Return Policy:
- We gladly process exchanges or returns within 30 days of the delivery date for items that are not on sale.
- Bundle boxes and charitable purchases cannot be returned or exchanged.
- For non-exchange returns, $7.95 will be deducted from your refund for return shipping.
Steps to Process a Return or Exchange:
- Start Your Request: Click [here] to initiate a return or replacement.
- Eligibility: Ensure the product is in its original condition – clean, unwashed, unworn, and still in the sealed clear bag.
- Non-Eligible Items: Custom products, dirty or damaged items, items marked as non-returnable, and discontinued items cannot be returned. Unauthorized returns may incur a 10% restocking fee.
- Inspection and Approval: Once received and inspected by our warehouse (usually within 72 hours of receipt), your exchange or refund will be processed. Refunds (minus shipping fees) will be automatically applied to your original payment method.
Additional Information:
- Outside Contiguous U.S.: Customers in Alaska, Hawaii, Puerto Rico, APO/FPO, or other U.S. territories must return items at their own cost due to customs issues.
- Custom Products: We do not accept returns or exchanges on custom products unless incorrect or damaged due to our fault.
- Condition of Returned Items: Items that are worn, stained, washed, have fragrances, deodorant marks, make-up, animal hair, or are otherwise used are not eligible for return.
Raise The Standard does not take title to returned items until they arrive at our fulfillment center. In some cases, a refund may be issued without requiring a return, at our discretion.
Thank you for understanding our return policy and for supporting Raise The Standard!
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
At Raise The Standard, we strive to exceed your expectations and will rectify any issues with your order as soon as possible!
For incorrect orders, exchanges, or missing items, please contact our Customer Service Team:
- Chat: Use the chat box on our website for assistance.
Our dedicated team is here to help and ensure that any issues with your order are resolved quickly and to your satisfaction. Thank you for your understanding and support.
How Do I Make a Purchase?
Making a purchase from Raise The Standard is easy! Follow these steps:
- Log In or Create an Account: Ensure you are logged in to your Raise The Standard account. If you don’t have one, you can create a new account.
- Search for Items: Use the navigation bar at the top of the page to search for specific products or browse our different categories of impactful gear.
- Select a Product: Click on a product to see more details. Choose the size and color you want, then click “Add to Cart.”
- Continue Shopping or Checkout: After adding an item to your cart, you can either keep shopping or proceed to checkout. Click the cart icon at any time to view your shopping cart or begin the checkout process.
- Proceed to Checkout: When you’re ready to complete your purchase, click the button that says “Proceed to Checkout” and follow the prompts to finalize your order.
Thank you for choosing Raise The Standard! If you have any questions or need assistance, please contact our Customer Service Team.
Why Is My Credit Card Not Working?
If you’re having trouble with your credit card, please ensure the following:
- Billing Address: Make sure the billing address matches the address on file with your bank.
- Card Information: Enter the name and credit card number exactly as it appears on your card.
- Expiration Date and CVV: Double-check the expiration date and the CVV (the 3-digit code found on the back of your card).
If you continue to experience issues, please contact your bank for further assistance or reach out to our Customer Service Team for additional help.
Why Are There Multiple Charges on My Card?
You may see multiple charges on your card if your card information was incorrect when you attempted to place your order. Here’s why this might happen:
- Pending Charges: A pending charge may appear if the card information you entered was incorrect. These charges are temporary and typically fall off within 24-48 hours.
- Failed Transactions: If the information provided is faulty, the payment will not be accepted, and the pending charges will not be processed.
If the multiple charges do not disappear within 48 hours or if you have any concerns, please contact your bank or our Customer Service Team for assistance.
How Do I Request a Return/Replacement/Exchange?
We are committed to ensuring your satisfaction with our products. Here’s how you can request a return, replacement, or exchange:
Return Policy:
- We gladly process exchanges or returns within 30 days of the delivery date for items that are not on sale.
- Bundle boxes and charitable purchases cannot be returned or exchanged.
- For non-exchange returns, $7.95 will be deducted from your refund for return shipping.
Steps to Process a Return or Exchange:
- Start Your Request: Click [here] to initiate a return or replacement.
- Eligibility: Ensure the product is in its original condition – clean, unwashed, unworn, and still in the sealed clear bag.
- Non-Eligible Items: Custom products, dirty or damaged items, items marked as non-returnable, and discontinued items cannot be returned. Unauthorized returns may incur a 10% restocking fee.
- Inspection and Approval: Once received and inspected by our warehouse (usually within 72 hours of receipt), your exchange or refund will be processed. Refunds (minus shipping fees) will be automatically applied to your original payment method.
Additional Information:
- Outside Contiguous U.S.: Customers in Alaska, Hawaii, Puerto Rico, APO/FPO, or other U.S. territories must return items at their own cost due to customs issues.
- Custom Products: We do not accept returns or exchanges on custom products unless incorrect or damaged due to our fault.
- Condition of Returned Items: Items that are worn, stained, washed, have fragrances, deodorant marks, make-up, animal hair, or are otherwise used are not eligible for return.
Raise The Standard does not take title to returned items until they arrive at our fulfillment center. In some cases, a refund may be issued without requiring a return, at our discretion.
Thank you for understanding our return policy and for supporting Raise The Standard!
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
Making a purchase from Raise The Standard is easy! Follow these steps:
- Log In or Create an Account: Ensure you are logged in to your Raise The Standard account. If you don’t have one, you can create a new account.
- Search for Items: Use the navigation bar at the top of the page to search for specific products or browse our different categories of impactful gear.
- Select a Product: Click on a product to see more details. Choose the size and color you want, then click “Add to Cart.”
- Continue Shopping or Checkout: After adding an item to your cart, you can either keep shopping or proceed to checkout. Click the cart icon at any time to view your shopping cart or begin the checkout process.
- Proceed to Checkout: When you’re ready to complete your purchase, click the button that says “Proceed to Checkout” and follow the prompts to finalize your order.
Thank you for choosing Raise The Standard! If you have any questions or need assistance, please contact our Customer Service Team.
Why Is My Credit Card Not Working?
If you’re having trouble with your credit card, please ensure the following:
- Billing Address: Make sure the billing address matches the address on file with your bank.
- Card Information: Enter the name and credit card number exactly as it appears on your card.
- Expiration Date and CVV: Double-check the expiration date and the CVV (the 3-digit code found on the back of your card).
If you continue to experience issues, please contact your bank for further assistance or reach out to our Customer Service Team for additional help.
Why Are There Multiple Charges on My Card?
You may see multiple charges on your card if your card information was incorrect when you attempted to place your order. Here’s why this might happen:
- Pending Charges: A pending charge may appear if the card information you entered was incorrect. These charges are temporary and typically fall off within 24-48 hours.
- Failed Transactions: If the information provided is faulty, the payment will not be accepted, and the pending charges will not be processed.
If the multiple charges do not disappear within 48 hours or if you have any concerns, please contact your bank or our Customer Service Team for assistance.
How Do I Request a Return/Replacement/Exchange?
We are committed to ensuring your satisfaction with our products. Here’s how you can request a return, replacement, or exchange:
Return Policy:
- We gladly process exchanges or returns within 30 days of the delivery date for items that are not on sale.
- Bundle boxes and charitable purchases cannot be returned or exchanged.
- For non-exchange returns, $7.95 will be deducted from your refund for return shipping.
Steps to Process a Return or Exchange:
- Start Your Request: Click [here] to initiate a return or replacement.
- Eligibility: Ensure the product is in its original condition – clean, unwashed, unworn, and still in the sealed clear bag.
- Non-Eligible Items: Custom products, dirty or damaged items, items marked as non-returnable, and discontinued items cannot be returned. Unauthorized returns may incur a 10% restocking fee.
- Inspection and Approval: Once received and inspected by our warehouse (usually within 72 hours of receipt), your exchange or refund will be processed. Refunds (minus shipping fees) will be automatically applied to your original payment method.
Additional Information:
- Outside Contiguous U.S.: Customers in Alaska, Hawaii, Puerto Rico, APO/FPO, or other U.S. territories must return items at their own cost due to customs issues.
- Custom Products: We do not accept returns or exchanges on custom products unless incorrect or damaged due to our fault.
- Condition of Returned Items: Items that are worn, stained, washed, have fragrances, deodorant marks, make-up, animal hair, or are otherwise used are not eligible for return.
Raise The Standard does not take title to returned items until they arrive at our fulfillment center. In some cases, a refund may be issued without requiring a return, at our discretion.
Thank you for understanding our return policy and for supporting Raise The Standard!
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
If you’re having trouble with your credit card, please ensure the following:
- Billing Address: Make sure the billing address matches the address on file with your bank.
- Card Information: Enter the name and credit card number exactly as it appears on your card.
- Expiration Date and CVV: Double-check the expiration date and the CVV (the 3-digit code found on the back of your card).
If you continue to experience issues, please contact your bank for further assistance or reach out to our Customer Service Team for additional help.
Why Are There Multiple Charges on My Card?
You may see multiple charges on your card if your card information was incorrect when you attempted to place your order. Here’s why this might happen:
- Pending Charges: A pending charge may appear if the card information you entered was incorrect. These charges are temporary and typically fall off within 24-48 hours.
- Failed Transactions: If the information provided is faulty, the payment will not be accepted, and the pending charges will not be processed.
If the multiple charges do not disappear within 48 hours or if you have any concerns, please contact your bank or our Customer Service Team for assistance.
How Do I Request a Return/Replacement/Exchange?
We are committed to ensuring your satisfaction with our products. Here’s how you can request a return, replacement, or exchange:
Return Policy:
- We gladly process exchanges or returns within 30 days of the delivery date for items that are not on sale.
- Bundle boxes and charitable purchases cannot be returned or exchanged.
- For non-exchange returns, $7.95 will be deducted from your refund for return shipping.
Steps to Process a Return or Exchange:
- Start Your Request: Click [here] to initiate a return or replacement.
- Eligibility: Ensure the product is in its original condition – clean, unwashed, unworn, and still in the sealed clear bag.
- Non-Eligible Items: Custom products, dirty or damaged items, items marked as non-returnable, and discontinued items cannot be returned. Unauthorized returns may incur a 10% restocking fee.
- Inspection and Approval: Once received and inspected by our warehouse (usually within 72 hours of receipt), your exchange or refund will be processed. Refunds (minus shipping fees) will be automatically applied to your original payment method.
Additional Information:
- Outside Contiguous U.S.: Customers in Alaska, Hawaii, Puerto Rico, APO/FPO, or other U.S. territories must return items at their own cost due to customs issues.
- Custom Products: We do not accept returns or exchanges on custom products unless incorrect or damaged due to our fault.
- Condition of Returned Items: Items that are worn, stained, washed, have fragrances, deodorant marks, make-up, animal hair, or are otherwise used are not eligible for return.
Raise The Standard does not take title to returned items until they arrive at our fulfillment center. In some cases, a refund may be issued without requiring a return, at our discretion.
Thank you for understanding our return policy and for supporting Raise The Standard!
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
You may see multiple charges on your card if your card information was incorrect when you attempted to place your order. Here’s why this might happen:
- Pending Charges: A pending charge may appear if the card information you entered was incorrect. These charges are temporary and typically fall off within 24-48 hours.
- Failed Transactions: If the information provided is faulty, the payment will not be accepted, and the pending charges will not be processed.
If the multiple charges do not disappear within 48 hours or if you have any concerns, please contact your bank or our Customer Service Team for assistance.
How Do I Request a Return/Replacement/Exchange?
We are committed to ensuring your satisfaction with our products. Here’s how you can request a return, replacement, or exchange:
Return Policy:
- We gladly process exchanges or returns within 30 days of the delivery date for items that are not on sale.
- Bundle boxes and charitable purchases cannot be returned or exchanged.
- For non-exchange returns, $7.95 will be deducted from your refund for return shipping.
Steps to Process a Return or Exchange:
- Start Your Request: Click [here] to initiate a return or replacement.
- Eligibility: Ensure the product is in its original condition – clean, unwashed, unworn, and still in the sealed clear bag.
- Non-Eligible Items: Custom products, dirty or damaged items, items marked as non-returnable, and discontinued items cannot be returned. Unauthorized returns may incur a 10% restocking fee.
- Inspection and Approval: Once received and inspected by our warehouse (usually within 72 hours of receipt), your exchange or refund will be processed. Refunds (minus shipping fees) will be automatically applied to your original payment method.
Additional Information:
- Outside Contiguous U.S.: Customers in Alaska, Hawaii, Puerto Rico, APO/FPO, or other U.S. territories must return items at their own cost due to customs issues.
- Custom Products: We do not accept returns or exchanges on custom products unless incorrect or damaged due to our fault.
- Condition of Returned Items: Items that are worn, stained, washed, have fragrances, deodorant marks, make-up, animal hair, or are otherwise used are not eligible for return.
Raise The Standard does not take title to returned items until they arrive at our fulfillment center. In some cases, a refund may be issued without requiring a return, at our discretion.
Thank you for understanding our return policy and for supporting Raise The Standard!
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
We are committed to ensuring your satisfaction with our products. Here’s how you can request a return, replacement, or exchange:
Return Policy:
- We gladly process exchanges or returns within 30 days of the delivery date for items that are not on sale.
- Bundle boxes and charitable purchases cannot be returned or exchanged.
- For non-exchange returns, $7.95 will be deducted from your refund for return shipping.
Steps to Process a Return or Exchange:
- Start Your Request: Click [here] to initiate a return or replacement.
- Eligibility: Ensure the product is in its original condition – clean, unwashed, unworn, and still in the sealed clear bag.
- Non-Eligible Items: Custom products, dirty or damaged items, items marked as non-returnable, and discontinued items cannot be returned. Unauthorized returns may incur a 10% restocking fee.
- Inspection and Approval: Once received and inspected by our warehouse (usually within 72 hours of receipt), your exchange or refund will be processed. Refunds (minus shipping fees) will be automatically applied to your original payment method.
Additional Information:
- Outside Contiguous U.S.: Customers in Alaska, Hawaii, Puerto Rico, APO/FPO, or other U.S. territories must return items at their own cost due to customs issues.
- Custom Products: We do not accept returns or exchanges on custom products unless incorrect or damaged due to our fault.
- Condition of Returned Items: Items that are worn, stained, washed, have fragrances, deodorant marks, make-up, animal hair, or are otherwise used are not eligible for return.
Raise The Standard does not take title to returned items until they arrive at our fulfillment center. In some cases, a refund may be issued without requiring a return, at our discretion.
Thank you for understanding our return policy and for supporting Raise The Standard!
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
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